Privacy Policy

Effective Date: May 26th, 2025

KOIGON INTERACTIVE S.L. ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our mobile application, Lotely.

By using Lotely, you agree to the collection and use of your information in accordance with this policy. If you do not agree, please do not use the app.

1. Who We Are

App Name: Lotely

Company Name: KOIGON INTERACTIVE S.L.

Registered Address: Sinforiano López 54, 1B, 15005, La Coruña, Spain

CIF: B56885387

Contact Email: hello.koigon@gmail.com

2. Information We Collect

We collect the following categories of personal data:

• Email Address: Provided directly by you to contact you about rewards, account notices, and marketing campaigns.
• Advertising Identifiers (IDFA, GAID): Collected with your consent for serving personalized ads.
• IP Address and Device Information: Collected automatically for app functionality, security, analytics, and advertising purposes.
• In-App Behavior and Analytics: Includes actions you take within the app. Used to improve features, measure performance, and detect misuse.

3. How We Collect Information

• Direct Input: Email address and other manually entered information.
• Automatic Collection: Through SDKs and integrations provided by third-party partners.
• Analytics and Event Tracking: Automatically gathered via app usage and third-party SDKs.

4. Third-Party Services We Use

We share necessary data with the following services to operate, analyze, and improve the app:

• Apple (https://www.apple.com/legal/privacy/en-ww/)
• Google (https://policies.google.com/privacy)
• Meta (https://www.facebook.com/privacy/policy/)
• OneSignal (https://onesignal.com/privacy_policy)
• Unity (https://unity3d.com/legal/privacy-policy)
• AppLovin (https://www.applovin.com/privacy/)
• InMobi (https://advertising.inmobi.com/privacy-policy)
• Liftoff Mobile (https://liftoff.io/privacy-policy/)
• Mintegral (https://www.mintegral.com/en/privacy)

5. Data Sharing & Selling

• We do share data with third parties for analytics and advertising.
• We do not sell your personal data to third parties.

6. Marketing Communications

By accepting this Privacy Policy, you consent to receive occasional marketing communications from us regarding Lotely.

You may opt out of future communications by following the unsubscribe instructions provided in any email or contacting us at hello.koigon@gmail.com.

7. Your Rights & Choices

You have the right to:

• Request access to your personal data.
• Correct or update your personal data.
• Delete your account and associated data through the app or by contacting us at hello.koigon@gmail.com.
• Withdraw consent for data processing for marketing or advertising purposes.

8. Age Restrictions

You must be at least 16 years old to use Lotely. We do not knowingly collect or process personal data from anyone under this age.

9. Data Storage & Security

• We use industry-standard security measures and trusted cloud infrastructure providers, including Unity Gaming Services and Amazon Web Services (AWS).
• Data may be stored in the European Union (EU) and United States (US).
• Data is encrypted and protected from unauthorized access.

10. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or until you request its deletion. We may implement automated data deletion policies in the future.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted in the app or via email when applicable. Your continued use of the app after changes constitutes your acceptance of the new terms.

If you have any questions about this Privacy Policy, please contact us at: hello.koigon@gmail.com